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24/7 environmental incident response

24/7-365 rapid response in the event of an environmental incident.

We respond quickly in the event of an environmental incident, to reduce the impact on the environment and your operations with turn-key solutions from identification to waste disposal.

Every minute counts!

When an environmental incident occurs, it is overwhelming as it isn’t part of your day job. But it is ours. Let us take control of the situation.

Communication and speed are critical in the golden hour following an environmental incident. That’s why our nationwide network of response depots has experts available 24/7-365 to get to your site quickly, and qualified chemists can provide advice over the phone while we are en-route. On scene, trained incident responders will communicate with emergency services and take control of any situation.

When the emergency phase is over our expert consultants can remediate your site back to, or better than it was previously.

Contact our experts

Benefits

  • Speed – Our nationwide network means we can get to your site and respond faster to limit the impact of the incident.
  • Interoperability - We’re used to working with the emergency services as we have been trained by them and use their language.
  • Award-winning – UK and Ireland Spill Association best inland and marine responders 2022.
  • Tailored approach - We bring relevant experts in the volume required as we know every incident is unique.
  • Honed skills - We have perfected our approach over 20 years to pull in the resources at the exact time they are required.

Added value

24/7/365 environmental incident and emergency response.
International Spill Accreditation Scheme (ISAS) accredited spill response contractor.
Fully accredited UK Spill Association member and approved contractor to the Environment Agency and Maritime and Coastguard Agency.
We have in-house chemists who can help you identify dangerous chemicals and advise on the safest way to deal with chemical spills and dispose of hazardous waste.
In-house waste transfer station and fleet of tankers save time and money sourcing multiple providers and guarantees chain of custody for your waste.

Types of incident we respond to

Oil and fuel

Our expertise in responding to oil/fuel spills has been honed during our 95-year history of operating in the hydrocarbon industry.

Chemical

Our in-house chemists, dangerous good safety advisors and hazardous materials advisors can identify hazardous chemicals and create a solution for responding to and cleaning up some of the most challenging chemicals.

Biological

Environmental and hazardous materials expertise to offer specialist decontamination and transfer of bio-hazard waste.

Sewage

We have the right kit to re-oxygenate polluted waterways, reducing the risk to aquatic life and protecting your operations.

Floodwater

Our experts know the right equipment to bring to manage your above or below ground flood including decontamination.

Firewater

Safe and efficient removal of firewater.

Other pollutants

We have the expertise and equipment to contain and remediate any pollutant from batteries, fly-tipped hazardous waste, silt, to powder, to food substances.

In any of these locations

Inland terrestrial

  • Above ground
  • Below ground

Marine

  • Lakes
  • Rivers
  • Streams
  • Ports
  • Harbours
  • Coastal
  • Onboard vessels

Environmental incident response process

All environmental incidents follow the same process and are underpinned by speed of reaction coupled with clear, authoritative communication.

  1. Identification – what has been spilt and how much (notification and mobilisation)
  2. Situational awareness – where has it gone? Understand the site.
  3. Safety – establish safe access / egress / risk assessments and safe systems of work.
  4. Isolation – stop the contaminant from leaking.
  5. Containment – stop the contaminant from spreading.
  6. Impact assessment – Assess how the environment has been impacted.
  7. Recovery – of gross contamination.
  8. Clean-up – decontamination.
  9. Remediation – testing / understanding / advising.
  10. Monitoring and surveillance – ongoing to prove effect of remediation techniques.
  11. Waste management - removal/packaging/transport/disposal of hazardous waste (liquids and solids).
  12. Validation – Evidence of no ongoing environmental impact.
“It was really comforting to see how well the incident was managed, they took control of the site, took control of what the remediation process should be and the people we were dealing with were absolutely fantastic.”

Marc Binney, DB Cargo

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